Prime Highlights:
- London-based AI startup PolyAI secures $86 million in Series D funding, showing strong investor confidence.
- Funding will help PolyAI expand and continue providing advanced solutions for businesses to improve customer and employee experiences.
Key Facts:
- The funding round was led by Georgian, Hedosophia, and Khosla Ventures, with support from NVentures, Sands Capital, Squarepoint Ventures, Citi Ventures, Point72 Ventures, and the British Business Bank.
- The British Business Bank invested £15 million ($20.1 million) in this round.
Background:
London startup PolyAI, from the University of Cambridge, has raised $86 million in Series D funding.
Georgian, Hedosophia, and Khosla Ventures led the funding, with help from NVentures, Sands Capital, Squarepoint Ventures, Citi Ventures, Point72 Ventures, and the British Business Bank, which put in £15 million ($20.1 million).
PolyAI develops AI voice assistants for call centres, designed to handle millions of customer calls with human-like accuracy. Its technology is used by more than 100 businesses, including hotels, casinos, delivery companies, and banks.
The company’s assistants sound natural and can be adjusted for accent and tone. They can collect customer information and process payments, just like a human worker.
Nikola Mrkšić, CEO and co-founder, said the Series D funding shows people trust their technology. He added that the money will help the company grow and keep providing great solutions for businesses.
Chancellor Rachel Reeves said supporting companies like PolyAI helps the economy and creates good jobs. She noted that the UK’s strong universities and private investment make it an excellent place to start and grow an AI company.
PolyAI, which last year raised $50 million in a Series C round valuing it at close to $500 million, will use the new funds to expand its enterprise customer base and further develop its proprietary AI models, alongside technologies from partners such as OpenAI and DeepSeek.
